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| Service | Penetration Rate (%) |
Change from Previous Quarter (%) | |
|---|---|---|---|
| Local | 95 | -1 | |
| Wired Long Distance Service | 82 | -1 | |
| Wireless | 71 | 0 | |
| PC | 77 | 1 | |
| Internet at Home | 68 | 1 | |
| Cable TV | 61 | 1 | |
| Satellite TV | 22 | -1 | |
| PDA | 14 | 0 | |
| Paging | 6 | 0 |
| Company | Share of Revenue (%) |
Change from Previous Quarter (%) | |
|---|---|---|---|
| Verizon | 21 | -2 | |
| SBC | 20 | 1 | |
| BellSouth | 12 | 1 | |
| AT&T | 8 | 0 | |
| Qwest | 6 | -1 | |
| MCI | 5 | 1 | |
| Sprint | 5 | -1 | |
| Other | 23 | 1 |
| Company | Share of Household (%) |
Change from Previous Quarter (%) |
Share of Revenue* (%) |
Change from Previous Quarter (%) | |
|---|---|---|---|---|---|
| Verizon | 20 | -3 | 21 | -3 | |
| SBC | 26 | 1 | 22 | 0 | |
| BellSouth | 10 | 1 | 12 | 1 | |
| AT&T | 7 | 1 | 8 | 1 | |
| MCI | 4 | 0 | 5 | 0 | |
| Qwest | 6 | -1 | 5 | -1 | |
| Sprint | 4 | 0 | 4 | -1 | |
| Frontier/Citizens | 2 | 0 | 2 | 0 | |
| Comcast | 2 | 0 | 2 | 0 | |
| Other | 20 | 2 | 19 | 3 |
| Company | Share of All Households (with and without bundles) % |
Change from Previous Quarter (%) |
Share of Non-Bundle Revenue* (only househoulds without bundles) (%) |
Change from Previous Quarter (%) |
Share of Customers in Service Territory % |
Change from Previous Quarter (%) |
|
|---|---|---|---|---|---|---|---|
| Verizon | 24 | -1 | 26 | -1 | 78 | -6 | |
| SBC | 24 | 0 | 21 | 2 | 79 | -2 | |
| BellSouth | 12 | 0 | 16 | 0 | 86 | 1 | |
| Qwest | 8 | 0 | 10 | 0 | 83 | 2 | |
| Sprint | 5 | 0 | 6 | -1 | 96 | 1 | |
| Other | 28 | 2 | 21 | 0 | N/A | N/A |
| Company | Share of All Households (with and without bundles) % |
Change from Previous Quarter (%) |
Share of Non-bundled Revenue* (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|---|---|
| AT&T | 18 | 1 | 35 | 1 | |
| SBC | 19 | 1 | 1 | 0 | |
| Verizon | 15 | -2 | 2 | 0 | |
| MCI | 8 | 1 | 16 | 1 | |
| Sprint | 6 | 0 | 7 | 0 | |
| BellSouth | 7 | 1 | 0** | 0 | |
| VarTec | 2 | -1 | 3 | 1 | |
| Qwest | 5 | 0 | 2 | 0 | |
| Other | 30 | -2 | 34 | -3 |
| Company | Share of Household (%) |
Change from Previous Quarter (%) |
Share of Revenue (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|---|---|
| Verizon Wireless | 26 | -2 | 27 | -1 | |
| Cingular | 20 | 1 | 20 | 2 | |
| AT&T Wireless | 12 | -1 | 10 | -2 | |
| Sprint PCS | 11 | 1 | 13 | 2 | |
| T-Mobile | 9 | 1 | 9 | 1 | |
| ALLTEL Wireless | 5 | -1 | 4 | -1 | |
| Nextel | 4 | 0 | 6 | 0 | |
| Cellular One | 2 | 0 | 2 | 0 | |
| Other | 13 | 0 | 9 | -1 |
|
|
| Company | Share of Household (%) |
Change from Previous Quarter (%) |
Share of Revenue (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|---|---|
| Comcast | 25 | 1 | 24 | 1 | |
| DirecTV | 14 | -1 | 15 | -1 | |
| Time Warner | 12 | 1 | 13 | 1 | |
| Dish Network | 12 | 0 | 12 | 0 | |
| Charter Communications | 7 | 0 | 6 | -1 | |
| Cox Communications | 7 | 0 | 7 | 0 | |
| Adelphia | 4 | -2 | 4 | -1 | |
| Other | 20 | 1 | 19 | 1 |
| Service | Share of Revenue (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|
| Wired | 27 | 0 | |
| Wireless | 32 | 0 | |
| Video | 28 | 0 | |
| Internet | 13 | 0 |
|
|
| Company | Share of Communications Wallet (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|
| Comcast | 9 | 1 | |
| Verizon Wireless | 8 | 0 | |
| Verizon | 7 | -1 | |
| SBC | 7 | 0 | |
| Cingular Wireless | 6 | 1 | |
| Sprint* | 6 | 1 | |
| DirecTV | 4 | -1 | |
| BellSouth | 4 | 0 | |
| Time Warner | 4 | 0 | |
| T-Mobile | 3 | 1 | |
| AT&T Wireless | 3 | -1 | |
| Dish Network | 3 | 0 | |
| AT&T | 3 | 0 | |
| Cox | 3 | 0 | |
| Charter | 2 | 0 | |
| Qwest | 2 | 0 | |
| AOL | 1 | -1 | |
| ALLTEL Wireless | 1 | -1 | |
| MCI | 1 | 0 | |
| Other | 21 | -1 |
| Wireless Feature/Service | Households Interested (%) |
|
|---|---|---|
| Receive local weather and/or traffic alerts through text messaging | 20 | |
| Download ringtones | 18 | |
| Ringback service (song clip plays for callers instead of basic ring) | 16 | |
| Use wireless phone to make dinner or hotel reservations | 16 | |
| Access latest news, weather, sports, etc. - from newspapers or other publications | 13 | |
| Make small purchases such as using vending machines or public transportation, by entering code on wireless phone | 13 | |
| View regular television shows over wireless phone | 10 | |
| View short clips or highlights of TV shows, newly released movie previews or sporting events on wireless phone | 7 | |
| View sports programs, such as ESPN, over wireless phone | 6 |
About the Research
TNS Telecoms collects responses through its Bill Harvesting® database from 32,000 U.S. households that provide their complete set of telecommunications bills, promotional bill inserts and telecom direct mail communications each year. In the business market, TNS Telecoms' BusinessWave® research gathers telecom behavior information from small, medium and large businesses across the U.S. Together this syndicated information provides a number of product offerings including databases, TNS reports and online applications allowing national, state, city and micro level analysis across the U.S.
About TNS Telecoms
TNS Telecoms, the specialist telecoms division of TNS, is a global provider of strategic and tactical market information and analysis for telecom service providers and the entire telecommunications industry. Its range of syndicated research solutions and custom capabilities allows TNS Telecoms to meet the changing market information challenges of telecom-related businesses. For more information please go to www.tnstelecoms.com.
About TNS
TNS is a market information group. We are the world’s largest custom research company and a leading provider of social and political polling. We are also a major supplier of consumer panel, TV audience measurement and media intelligence services.
TNS operates a global network spanning 70 countries and employs over 13,000 people. We provide market information and measurement, together with insights and analysis, to local and multinational organisations.
We combine our specialist sector knowledge with expertise in the areas of new product development, motivational research, brand and advertising research and stakeholder management to bring our clients up-to-the minute, internationally consistent information.
We think differently to help our clients build competitive advantage, making TNS the sixth sense of business.
Further information on TNS can be found on www.tns-global.com
TNS is a trademark of Taylor Nelson Sofres plc.
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Editor’s Note: Please source all data and tables as “Source: TNS Telecoms.”
Second Quarter 2005 Tracking Metrics will be available in September 2005.
Bill Harvesting and BusinessWave are registered trademarks of TNS Telecoms
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